Information correct as of 16.04.2021
The NHS Wales Staff Wellbeing Covid -19 Resource has been developed by HEIW for all NHS staff to access and learn more about how we can look after ourselves. Access this to learn about the various sources of support available.
The British Psychological Society has developed guidance for leaders and managers wh will need to consider the well-being needs of all staff, both clinical and non-clinical, at this time.
HEIW have developed a resource to help us to Lead with Compassion during this time.
Academi Wales have developed a number of resources regarding resilience and leadership in the current climate.
Public Health Wales offers the following advice:
Understandably, you may find that social distancing can be boring or frustrating. You may find your mood and feelings are affected and you may feel low, worried or have problems sleeping and you might miss being outside with other people.
At times like these, it can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse. There are simple things you can do that may help, to stay mentally and physically active during this time such as:
You can also go for a walk or exercise outdoors if you stay more than 2 metres from others.
We have now launched the new NWSSP Covid-19 Well-being Service. This comprises of a Peer Support Service, a Mental Health First Aid Service, and access to a vast range of additional resources.
A Peer Support Service - this network is to support all our colleagues, at any level, in any role. The aim of the network is to provide colleagues access to someone to listen and have a gentle conversation to help colleagues understand how they are feeling. There will be complete confidentiality and no judgement, and it is aimed at helping colleagues feel heard and not alone.
We will regularly post here to let you know who is available each day. This information is also sent out in the regular NWSSP Communications email.
We have a new email address firstname.lastname@example.org, which is available for you to contact for support and information. We are here if you want to discuss your situation in confidence and can provide information about the health and wellbeing resources available.
|Time||Contact name||Contact details|
|Monday 1st of March||2pm – 4pm||Amy Clarke||02920903780 or Skype or Teams|
|Tuesday 2nd of March||10am-12pm||Alwyn Hockin||01792 860487 or Skype|
|Wednesday 3rd of March||11am-1pm||Michelle Richards||01443848605 or Skype or Teams|
|Thursday 4th of March||2pm – 4pm||Nigel Hughes||01443848635 or Skype or Teams|
|Friday 5th of March||11am-1pm||Matthew James||01495300792 or Skype or Teams|
|Monday 8th of March||11am-1pm||Rhiannon Windsor||01443848583 or Skype or Teams|
|Tuesday 9th of March||3pm – 5pm||Michelle Richards||01443848605 or Skype or Teams|
|Wednesday 10th of March||4pm-6pm||Helen Higgs||01495300846 or Skype or Teams|
|Thursday 11th of March||11am-1pm||Emma Pascoe||01443848601 or Skype or Teams|
Friday 12th of March
|2pm-4pm||Carolyn Isles||07523870170 or Skype or Teams|
|Monday 15th of March||2pm-4pm||Amy Clarke||02920903780 or Skype or Teams|
|Tuesday 16th of March||2pm-4pm||Matthew James||01495300792 or Skype or Teams|
|Wednesday 17th of March||10am – 12pm||Julia Denyer||02920903817 or Skype or Teams|
|Thursday 18th of March||10am-12pm||Alwyn Hockin||01792 860487 or Skype|
|Friday 19th of March||2pm-4pm||Nigel Hughes||
01443848635 or Skype or Teams
|Monday 22nd of March||10am – 12pm||Kerry-Flower Fitzpatrick||07799342040 or Skype or Teams|
|Tuesday 23rd of March||2pm-4pm||Kerry-Flower Fitzpatrick||07799342040 or Skype or Teams|
|Wednesday 24th of March||3pm – 5pm||Rhiannon Windsor||01443848583 or Skype or Teams|
|Thursday 25th of March||10am-12pm||Michelle Richards||01443848605 or Skype or Teams|
|Friday 26th of March||2pm – 4pm||Julia Denyer||02920903817 or Skype or Teams|
|Monday 29th of March||11am-1pm||Kerry-Flower Fitzpatrick||07799342040 or Skype or Teams|
|Tuesday 30th of March||2pm-4pm||Carolyn Isles||07523870170 or Skype or Teams|
|Wednesday 31st of March||11am-1pm||Carolyn Isles||07523870170 or Skype or Teams|
NWSSP has trained a number of Mental Health First Aiders (MHFAs) who are available to provide support and guidance to those who require assistance. Please bear in mind that some of these MHFAs may be working flexibly due to the current circumstances and so if you do have difficulty getting in touch with a MHFA, please contact email@example.com
MIND have developed a new programme called Active Monitoring. It is a six week FREE guided self-help programme available to anyone in Wales aged over 18. It teaches people to gain a better understanding of their emotions from anxiety & depression to grief, loss and loneliness: https://www.mind.org.uk/get-involved/active-monitoring-sign-up/
Your Peer Supporter or Mental Health First Aider can help you navigate these and find the right resource for you. Please see below the support that is available:
SilverCloud is available to support you by accessing SilverCloud. SilverCloud offers online programmes to help ease your levels of stress, sleep better or to build resilience, helping you to maintain a healthy mind during this challenging time. Find out more on our dedicated Silvercloud page.
Neyber are currently providing free access to their financial well-being service which can help those experiencing financial uncertainty at this time.
The Employee Assistance Programme (EAP) is a dedicated confidential information and counselling support service for all staff, providing confidential assistance with any work, personal or family issues. You can contact an EAP, any time day or night to access professional for support, including telephone information, fact sheets, information packs and short term counselling. The service is available 24 hours a day, seven days a week.
Tel: 0800 2434 58
SMS (for call back): 07909 341 229
In addition, the following organisations can offer advice and support:
Helpline – 03444 775 774
Text Service – 07537 416 905
Anxiety UK are offering a coronavirus support network, helping you to understand your anxiety through these difficult times and get support and advice should anyone need it.
Mind Infoline - 0300 123 3393
The MIND Infoline team provide support and information on a range of mental health conditions; how and where to get help; medication and alternative treatments. Completely confidential.
Free Phone - 116 123
Samaritans helpline is a 24 hour service offering a listening ear, they will talk with you about how you feel and help you find local support. Completely confidential.
SANEline - 0300 304 7000
Open 4.30pm till 10.30pm everyday
SANEline is an out-of-hours service offering help and emotional support for anyone who may be experiencing a mental health condition, including family. You can reach out in a non-judgemental empathetic environment. Completely confidential.
Free Phone - 0300 5000 927
Rethink help people who are affected by mental health conditions, they will offer a chance to talk and may advice you on what support is available. Completely confidential.
Text SHOUT to 85258
SHOUT is the UKs first free service for anyone who may be in a crisis anytime, anywhere.
It’s a place to go if you’re struggling and need some help. Completely confidential.
The "Mental Health at Work" is an online gateway that offers vast access to resources, support and information.