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Our Services

Providing excellent customer service is at the heart of service delivery to individuals and communities. NWSSP is committed to creating and developing a positive approach to customer service in which we strive to consistently exceed the expectations of our customers and create an environment within which customer service is a core component of the management and delivery of services.

Audit & Assurance Services Icon Audit & Assurance Services

Provides bilingual internal audit, specialist audit and consultancy services to the whole of the NHS in Wales.

Central Team eBusiness

Established in 2004 to ensure a centrally coordinated, strategic and corporate approach is taken to manage, support as well as enhance a number of core national enterprise systems.

Counter Fraud Service

Leads on work to identify and tackle Economic Crime including Fraud, Bribery and Corruption in NHS Wales.

Digital Workforce Solutions Icon Digital Workforce Solutions

Provide world class electronic workforce and learning solutions to NHS Wales and the wider Welsh public sector, accessible through internet and mobile technologies.

Employment Services

Responsible for delivering the full range of Hire to Retire Services to NHS Wales.

Health Courier Services Icon Health Courier Services

Supports front line services across Wales, operating where required 24 hours a day, 365 days a year providing vital Clinical Logistical Support services for Primary and Unscheduled Care.

Lead Employer

Working in partnership with the Wales Deanery, the education providers throughout the GP speciality programme, NHS Wales Shared Services Partnership (NWSSP) are the Lead Employer for GP Specialty Registrars.

Legal & Risk Services

Provide legal advice and representation for all of the health bodies in Wales.

Medical Examiner Medical Examiner Service

The Medical Examiner Service will provide an independent scrutiny of all deaths that are not referred directly to the Coroner’s Service.

Primary Care Services Icon Primary Care Services

Provides a wide range of services to and on behalf of Welsh Health Boards and Welsh Government.

Procurement Icon Procurement Services

Provides a full Procure to Pay service to all Health Boards and Trusts across NHS Wales, including Sourcing, Purchasing, Supply Chain and Accounts Payable functions.

Specialist Estates Services Icon Specialist Estates Services

Provides advice and support to the Welsh Government and NHS Wales organisations on a wide range of issues related to the built environment in healthcare facilities.

Student Awards Services

Implements the NHS Wales Bursary Schemes, which provides funding for healthcare students on NHS funded courses in Wales.

Surgical Materials Testing Laboratory Icon Surgical Materials Testing Laboratory

Provide medical device testing and technical services regarding medical devices to the Welsh NHS.

Wales Infected Blood Support Scheme Icon Wales Infected Blood Support Scheme

Provide support to people who have been infected with Hepatitis C and/or HIV following treatment with NHS blood, blood products or tissue in the 1980s and 1990s.

Welsh Risk Pool Icon Welsh Risk Pool

Acts as a support function to health bodies in Wales and its emphasis is on improvement to patient safety and outcomes.

Accounts payable Icon Accounts Payable

Provides a pivotal service for NHS Wales with regards to the payment of supplier invoices as a part of NHS Wales Procure to Pay (P2P) process.