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Recruitment Helpdesk

recruitment helpdesk

Tel: 029 2090 5353

Lines open: 8.30am - 4.30pm  Monday to Friday
Lines will close on scheduled dates for mandatory team training and development.

Scheduled Closure Times

The Recruitment Helpdesk will close between 12pm and 2.00pm for mandatory team training and development on the dates shown below:

  • Weds 11th May 2022
  • Weds 8th Jun 2022
  • Weds 13th Jul 2022
  • Weds 10th Aug 2022
  • Weds 14th Sep 2022
  • Weds 12th Oct 2022
  • Weds 9th Nov 2022
  • Weds 14th Dec 2022
During this time the phone lines will be closed, however, enquiries can still be sent in via email.

Some of the training activities our staff will be undertaking during this time to support the continuous improvement of our customer service teams include:


  • Conflict Training
  • Customer Service Skills
  • Call Handling
  • Team Building
  • Process Mapping/ Customer Journey Workshops
  • Payroll Support Training


We apologise for any inconvenience this may cause, NWSSP Employment Services are committed to driving continuous improvement and providing a high level of customer service to our customers through the training and development of our frontline call-handling employees.