Skip to main content

About Us


Our aim is to support NHS Wales by creating a dedicated shared services organisation with a distinct identity, which:

  • Shares common operating standards in line with best practice
  • Has sufficient scale to optimise economies of scale and purchasing power and improving quality
  • Has an excellent customer care ethos and focus on service quality

Thereby acting in support of the statutory Health Boards and NHS Trusts in Wales, so that they may in turn, focus on more effective local delivery of front-line services. In addition, the organisation will provide professional advice and support to Welsh Government.


docx icon


Who we are and what we do (DOCX,10.46mb)



Delivering Value, Innovation and Excellence through Partnership




Our Core Values


Working Together




Listening and Learning


Taking Responsibility



Our Structure

NWSSP is an independent mutual organisation, owned and directed by NHS Wales. It was set up on 1st April 2011 to provide a range of high quality, customer-focused professional, technical and administrative services on behalf of all Health Boards and Trusts in NHS Wales.


pdf icon

Organisational structure of the Shared Services Partnership (PDF, 80KB)