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Education & Development Programmes

man presenting at an event

A key to reducing harm and improving healthcare services is to empower clinicians and support staff with knowledge, skills and awareness of key issues and techniques to identify key requirements for change.

The Welsh Risk Pool has developed a small range of learning & development programmes aimed at supporting the learning from incidents and near misses to improve healthcare across Wales.

 

Certificate in Healthcare Risk Management & Legal Services

A dedicated certificate-level programme of training for claims and concerns managers in Wales.  The course covers the essential areas of training for this group of managers and had previously only been available in England or Wales.

 

Effective Healthcare Incident Investigations

Is a programme of training to support those participating in healthcare investigations. Building on well recognised principles, the investigation skills training helps participants to identify issues needing to be addressed and actions which are required to address them.