Ophthalmic Services

Please submit claims on a weekly basis to assist the Payment processing team and to ensure a smooth and consistent payment process. We receive an extremely high volume of claims on the cut off day and any claims that are posted through Royal Mail or Courier Services are at risk of being late and missing the 12 noon cut off time.

Below are useful forms and documents relating to the Ophthalmic service.

Key Documents

Letter NHS Associated Fees (CET, pre-registration supervisors grant) (pdf, 350KB)

Letter NHS sight test fee voucher values from 1-April-2021-incl cet claim form(pdf, 1.24MB)

FAQs – Payments to General Ophthalmic Contractors during Covid-19 (Doc, 268kb)

Ophthalmic Claim Forms - Cut Off Dates and Times 2025/26 (Pdf, 42kb)

Ophthalmic Authorised Signatory Form (Doc, 152kb)

Ophthalmic Change of Status Form - Guidance (Doc, 53KB)

Ophthalmic Change of Status Form (Docx, 77KB)

Documents

Optometrist Independent Prescriber Notification Form (PDF, 114kb)

Optometrist Independent Prescriber Notification Form (Doc, 47kb)

Woman with magnifying glass / Menyw gyda chwyddwydr

Add, Amend or Remove a Dispensing Optician on the Wales Eye Care Services Administrative List

Woman Having an Eye Test

Wales Eye Care Services Administrative List Search

Woman Having an Eye Test

Apply for Inclusion in the Ophthalmic & Supplementary Ophthalmic Lists

Woman Having an Eye examination<br>

Ophthalmic and Supplementary Ophthalmic List Search

Woman looking at glasses in Opticians<br>

Apply for Inclusion in the Ophthalmic List (Corporate Opticians)

FAQs

How do I contact you?

You can contact us by phone, email or post. Visit our Contact Us page for further information

Why have we moved to automated prescription processing?

Automated processing allows us to improve the accuracy of reimbursement to contractors by reducing the potential for human error. Our accuracy rate has improved from 99.15% to 99.54% since the introduction of automated processing.

It also improves our efficiency, making a significant contribution to: -

Our ability to continue to reimburse contractors in accordance with SLA timescales in the face of ever increasing prescription volumes
Our ability to release funds to be reinvested in front line NHS services. We process 47% more prescription items with 53% fewer staff since the inception of our automation programme.

Medicines Use Review & Prescription Interventions - what is the difference?

A number of queries have been raised by pharmacists regarding the differentiation between MURs and prescription intervention MURs. To clarify the matter Welsh Government has confirmed that there is only one service (i.e. the MUR service) but the service may be prompted in different ways.

Regular MURs can be prompted pro-actively by identification of a certain group of patients that subsequently lead to an invitation for a Medicines Use Review.

A prescription intervention MUR is more reactive, in the sense that it is the response to a significant adherence problem with a person's medication that subsequently leads to an MUR being conducted. This is distinct from pharmacists making clinical interventions on prescriptions (e.g. where an interaction is identified and there is a need to get a prescription amended) which are required by the terms of service for all pharmacy contractors.

Useful Links & Resources

Get in Touch

If you have a query for our Primary Care Services. Please contact us below:

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