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Service Level Agreement (SLA)

This is the Service Level Agreement (SLA) between NHS Wales Shared Services Partnership – PCS (PCS), Health Boards (HBs) in Wales and Welsh Government (WG).

 

For further information or any queries relating to the content of this document should be referred to nwssp-primarycareservices@wales.nhs.uk.  This is a central facility which will triage queries to the appropriate personnel throughout PCS.

 

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PCS SLA