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Electronic Prescription Returns (eReturns)

Pharmacist setting up electronic prescription returns on laptop

Primary Care Services is rolling out the eReturns system that will return prescriptions for clarification electronically, providing benefits in terms of: -

  • Security of data
  • Timeliness
  • Environmental friendliness
  • Resource costs 

This service replaces the old paper return form and aims to make the process easier and more secure for NHS connected Pharmacies by utilising the Primary Care Services Online portal. In addition this method of processing reduces the costs involved in printing and posting returned items.

Click here to view a demonstration of eReturns (N3 connected machines only)


Quick links



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eReturns User Guide