Pharmacy Services

Electronic Prescription Service - NHS Smartcards

Man looking on the pharmacy database<br>

All Wales Pharmacy Database and Service Specifications

Enhanced & Advanced Services Claims (NECAF)

Labels and Submission Forms

NECAF Login (N3 connections only)

Submitting Your Dispensing Account

man looking at application for Inclusion in the pharmaceutical lList

Application for Inclusion in the Pharmaceutical List and Amendments to Premise Opening Hours

Electronic Transmission of Claims

Prescription Processing - Accuracy

Appliance Contractors

Opening Hours

Pharmacist setting up electronic prescription returns on laptop

Electronic Prescription Returns (eReturns)

On-line Payment Schedules (eSchedule)

FAQs

How do I contact you?

You can contact us by phone, email or post. Visit our Contact Us page for further information

Why have we moved to automated prescription processing?

Automated processing allows us to improve the accuracy of reimbursement to contractors by reducing the potential for human error. Our accuracy rate has improved from 99.15% to 99.54% since the introduction of automated processing.

It also improves our efficiency, making a significant contribution to: -

Our ability to continue to reimburse contractors in accordance with SLA timescales in the face of ever increasing prescription volumes
Our ability to release funds to be reinvested in front line NHS services. We process 47% more prescription items with 53% fewer staff since the inception of our automation programme.

Medicines Use Review & Prescription Interventions - what is the difference?

A number of queries have been raised by pharmacists regarding the differentiation between MURs and prescription intervention MURs. To clarify the matter Welsh Government has confirmed that there is only one service (i.e. the MUR service) but the service may be prompted in different ways.

Regular MURs can be prompted pro-actively by identification of a certain group of patients that subsequently lead to an invitation for a Medicines Use Review.

A prescription intervention MUR is more reactive, in the sense that it is the response to a significant adherence problem with a person's medication that subsequently leads to an MUR being conducted. This is distinct from pharmacists making clinical interventions on prescriptions (e.g. where an interaction is identified and there is a need to get a prescription amended) which are required by the terms of service for all pharmacy contractors.

Get in Touch

If you have a query for our Primary Care Services. Please contact us below: