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Help & Support

Man on computer providing help and support

The eAteb helpdesk is open from 8:30am – 4:30pm (Monday to Friday) *with a brief closure on Wednesdays between 12pm-2pm for essential staff training* and can help with a wide range of issues including password resets, enrolment key issues, creating new accounts and other general assistance.

You can call the eAteb helpdesk on 02920 905444.

You can email the eAteb helpdesk on eAteb@wales.nhs.uk

Our Live Chat service is also available from 8:30am to 4:30pm on our Learning@Wales home page.