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Our Purpose

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Mission Statement

Purpose – the Central Team E-Business Services (NHS Wales network connection required to access the link) prime purpose is to:
  • Manage the complex Oracle Finance, Procurement, Supply Chain, Business Intelligence solutions and other associated products for the NHS in Wales.
  • Ensure that all systems available are fully utilised and work successfully with the core Oracle suite of enterprise software products.
  • Provide the full spectrum of service management functions (strategy, design, transition, operation and continual service improvements).
  • Continually develop the core and associated technology products and deliver annual service improvements in partnership with our strategic partners.
  • Provide robust project & programme management services for the development programme, including the procurement of IT services and licences.
  • Monitor the service and financial performance of the prime contractors delivering the core systems.
  • Provide a robust financial recharging methodology, continually monitor basis of all costs and organisation financial apportionment basis.
  • Provide change and risk management.


  • To ensure the Central Team E-Business Services (NHS Wales network connection required to access the link) strategy, remit and scope is fully aligned with the strategic vision and objectives of NHS Wales.
  • To provide the lead in developing the strategic vision for the FMS Enterprise Systems and other associated products for the NHS in Wales.
  • To develop a series of continuous service improvement programmes aligned with the NHS Wales agreed vision and strategy.
  • To ensure the Central Team continues to be adaptive to change and provides value added services.
  • To deliver to the agreed remit presented by Directors of Finance and associated strategic governance groups.
  • To provide support services that are sustainable, manageable, adds value to the NHS in Wales and delivers in accordance with industry best practice and standards, for example ITIL.
  • To manage, support and develop the core Oracle Enterprise product and associated technologies for the NHS Wales.