Face to Face DBS Appointments

To make an appointment to present your DBS check documents in persons please email us at nwssp-primarycareservices@wales.nhs.uk or telephone your nearest NWSSP office. Please inform us of any specific requirements you may have when booking your appointment.

Primary Care Services 2^nd Floor, Matrix House Northern Boulevard Swansea Enterprise Park Swansea SA6 8BX Tel: 01792 860452	Opening Hours: Monday – Friday: 10am – 12md and 2pm – 4pm Early morning appointments from 7.30am are available on the last Thursday of every month, however, 2 working days notice must be given for these appointments.
Cwmbran House Mamhilad Park Estate Mamhilad Pontypool, Gwent, NP4 0XS Tel: 01495 30 0739/0776	Opening Hours: Monday – Friday: 10am – 12md and 2pm – 4pm Late evening appointments until 8 pm are available on the last Thursday of every month, however, 2 working days notice must be given for these appointments.
Primary Care Services 3^rd Floor Companies House Crown Way Cardiff CF14 3UB Tel: 0292090 4071/4070/4066	Opening Hours: Monday – Friday: 7.30am – 4pm (IMPORTANT - 24 hours notice will be required for all routine appointments (please note the exception below) and vehicle registration plate number must be provided if on-site parking is required) Early morning appointments from 7am are available on the last Thursday of every month, however, 2 working days notice must be given for these appointments.
Alder House Alder Court St Asaph Denbighshire LL17 0JL Tel: 01745 366840	Opening Hours: Monday - Thursday: 10am – 12md and 2pm – 4pm Late evening appointments until 7.30pm are available on the last Thursday of every month, however, 2 working days notice must be given for these appointments

FAQs

How do I contact you?

You can contact us by phone, email or post. Visit our Contact Us page for further information

Why have we moved to automated prescription processing?

Automated processing allows us to improve the accuracy of reimbursement to contractors by reducing the potential for human error. Our accuracy rate has improved from 99.15% to 99.54% since the introduction of automated processing.

It also improves our efficiency, making a significant contribution to: -

Our ability to continue to reimburse contractors in accordance with SLA timescales in the face of ever increasing prescription volumes
Our ability to release funds to be reinvested in front line NHS services. We process 47% more prescription items with 53% fewer staff since the inception of our automation programme.

Medicines Use Review & Prescription Interventions - what is the difference?

A number of queries have been raised by pharmacists regarding the differentiation between MURs and prescription intervention MURs. To clarify the matter Welsh Government has confirmed that there is only one service (i.e. the MUR service) but the service may be prompted in different ways.

Regular MURs can be prompted pro-actively by identification of a certain group of patients that subsequently lead to an invitation for a Medicines Use Review.

A prescription intervention MUR is more reactive, in the sense that it is the response to a significant adherence problem with a person's medication that subsequently leads to an MUR being conducted. This is distinct from pharmacists making clinical interventions on prescriptions (e.g. where an interaction is identified and there is a need to get a prescription amended) which are required by the terms of service for all pharmacy contractors.

Get in Touch

If you have a query for our Primary Care Services. Please contact us below: