Supporting Good Governance

The processes which support good governance in NHS Wales have three principle objectives:

to ensure that patients receive the best possible treatment paying maximum regard for safety and quality;
to ensure that services are efficiently provided and that the scope for waste and corruption is minimised;
to ensure that the public has a means of expressing their satisfaction with the overall provision of services.

The way in which NHS organisations in Wales implement good governance is underpinned by Standing Orders.

Further information:

FAQs

What Do We Do?

Responsibility for the management of this site rests with the Directorate for Health Policy of the Department for Health and Social Services which resides within Welsh Government.

Our responsibilities include:

The provision of governance advice and guidance;
Liaison with other Health and Social Services Directorate General directorates who lead on the individual areas of governance policy and with other key stakeholders in healthcare governance.

What is Governance?

For the NHS in Wales, governance is defined by the NHS Confederation as:

"A system of accountability to citizens, service users, stakeholders and the wider community, within which healthcare organisations work, take decisions and lead their people to achieve their objectives."

In simple terms, it refers to the way in which NHS bodies ensure that they are doing the right things, in the right way, for the right people, in a manner that upholds the values set for the Welsh public sector.

The effectiveness of governance arrangements has a significant impact on how well NHS organisations meet their aims and objectives.

Get in Touch

If you have a query for the NHS Wales Governance e-Manual team. Please contact us below: