Health Records Request

Stethoscope on top of medical records

Requesting Access to Health Records

In order to access GP health records for an individual who is unregistered or deceased you will need to complete one of the below applications and submit this, along with copies of your identification documents, to the following address;
NWSSP – HRR Department
Cwmbran House,
Mamhilad Park Estate
Pontypool
NP4 0XS
 
You can also e-mail your application to; nwssp-primarycareservices@wales.nhs.uk
 
If you are making the application as an individual’s legal representative, you will need to provide signed and dated authorisation for you to act on their behalf.
If you have any queries, please call us on; 01495 300730
 

Timescales and Processing

We have 40 calendar days from receipt of a fully completed application to provide you with copies of a deceased patients GP record. In some instances this may not be possible due to circumstances beyond our control (for example, where the record is currently in transit from the GP surgery). We will update the applicant on the progress of their request if this is the case. 
 
We have 30 calendar days from receipt of a fully completed application to provide you with copies of an unregistered patients GP record.
 
Please note, we process applications for the records of patients who were previously registered in Wales only.
 
For hospital records, you will need to contact the relevant Hospital Trust.