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Workforce Intelligence and Reporting


A digital solution providing workforce intelligence for all Primary and Community Care in Wales. Supporting sustainability of the services through workforce planning.

The solution also provides necessary identification of all GPs and Healthcare professionals employed in GP Practices to be covered under the Scheme for General Medical Practice Indemnity (GMPI)


The system is made up of two modules:

  1. The data entry module is where contractors complete their workforce information.
  2. The reporting module is a suite of reports containing published, non-identifiable information, based on the workforce data supplied by Primary Care Contractors.

Extraction Timetable

Information is extracted from the system on a quarterly basis, as set out in the following timetable:


Q1 March

Data extracted shortly after 31 March

Range of data 1 January to 31 March


Q2 June

Data extracted shortly after 30 June

Range of data 1 April to 30        June     


Q3 September

Data extracted shortly after 30 September

Range of data 1 July to 30 September


Q4 December

Data extracted shortly after 31 December

Range of data 1 October to 31 December


A reminder will be sent to Contractors a month before each extraction date, and a further reminder 1 week before extraction to check their workforce data and resolve any Data Quality issues. 

Contractors log into the system to update their workforce records.

A quarterly collection cycle enables Health Boards, Heads of Primary Care and Cluster Leads to have more frequent, accurate, complete and timely information to aid in their decision-making and workforce planning processes, without increasing the burden on contractors.

Once information has been entered, it remains in the system; data only requires amending if staff details change, or when vacancies have occurred.

Any new requests for access to the system should be addressed to, quoting 'Workforce Intelligence Access Request' in the subject field of the email. Please also include information regarding the organisation(s) that you work for, so that the correct permissions can be granted.


NHS Wales Shared Services Partnership (NWSSP) have welcomed the opportunity to work in partnership with GPC Wales, BDA, CPW, OW and Welsh Government to deliver these new services to Primary Care Contractors.