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FAQs

General enquiry

If you have a general enquiry please phone reception on 01443 848585 or alternatively contact us at shared.services@wales.nhs.uk

How do we add value for money?

The Health Courier Services adds value for money by utilising the latest innovation & technology such as logistic planning platforms to improve governance, sustainability and quality. Our vehicles are fitted with telematics (tracking) and driver ID software, we also use Temperature Control Units (TCUs) to transport clinical pathology & pharmacy items in ambient, refrigerated & frozen conditions.

Our Operatives are trained to be compliant in transporting specialist items and are accredited in line with Section 19 of the Road Traffic Act (2006) for providing our partners emergency response support.

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Get in Touch

If you have a query for our Health Courier Services. Please contact us below:

Clinical Waste Home Collections

For home collections of clinical waste, please call: 0300 123 9208

Our line is open Monday to Friday, 8:00am - 4:00pm (excluding Bank Holidays).

This service is for patients living within:

The Rhondda Cynon Taf area (Cwm Taf Morgannwg University Health Board)
All patients who live within Aneurin Bevan University Health Board area