Contact Digital Workforce Solutions

Collaborative Bank Partnership

For information about the Collaborative Bank Partnership, please contact the team below:

E-mail: Collab.Bank@wales.nhs.uk

eAteb Support Wales

Our opening hours are as follows:

Monday - Friday 8:30am - 4:30pm
With a brief closure on Wednesdays from 12:00am - 14:00pm for essential staff training.

You can contact eAteb via the following methods: 

• Phone: 02921 500300
• Email: eAteb@wales.nhs.uk
• Live Chat:  https://nwssp.nhs.wales/ourservices/digital-workforce/eateb/

When contacting eAteb, please ensure you have the following details:

• Employee Number
• ESR Username
• Health Board/Organisation