eEnablement
The eEnablement – Procure-to-Pay team are responsible for supporting Health Board/Trust Oracle Users, Procurement Services and Accounts Payable to develop and implement efficiencies throughout the Procure-to-Pay (P2P) cycle across NHS Wales. We do this by alignment and maximising the use of new and existing technology and automating processes.
Our Vision
To provide a "best in class" centralised support function to our customers that improves all aspects of the ‘procure-to-pay’ process. This involves system support & development, training & communication, business & system process alignment and automation, reporting & analytics, data quality & eCatalogue management, whilst ensuring that procurement systems are compliant with the All Wales COM (Common Operating Model) and GDPR (General Data Protection Regulation) requirements.
Essentially, it is our vision to reduce transactional and processing ‘touch points’ which will minimise costs through automation by making use of both new and existing technology that exist within NHS Wales:
- Data Quality – Improve on data accuracy for accurate reporting
- Transactions – Improve efficiencies on document transactions and ensure delivery
- Training coverage – Expand our training remit to include all Procurement applications and impose mandatory training
- Training platforms – Increase online learning, recorded on ESR and increase All Wales Webinar sessions for bespoke requirements
- System monitoring – Routine review of system performance/access
- Centralise system support for all Procurement applications
- Business Intelligence – Procurement to use standard report for consistency
- Analysis – Present data back to NWSSP to improve business decisions and project identification
- Process Improvement – Systematic approach to investigate P2P process failures and recommendations e.g. Robotic Process Automation
- Quality - Maintain a high standard of accreditation e.g. ISO Quality, 9001, Customer Service Excellence