Assistance with Oracle

If you have a specific Oracle query, you may be able to access support by viewing the visual guides below:

 Assistance with a catalogue order

• Searching the catalogue - IProc video Guide (NHS Wales Access Only)

Change Delivery Location (Transfer point)

• Changing the Delivery Location - IProc Video Guide (NHS Wales Access Only)

Changing who can approve a requisition

• Changing the Approver - IProc Video Guide (NHS Wales Access Only)

Creating an account 

You will need to complete Oracle training before you obtain an Oracle account. Once a training request form? has been received  further details will be sent to you about accessing the training and obtaining an Oracle account. Make enquiries about the training:

• Access to Oracle Training - Request Form (NHS Wales Access Only)

Creating an order

You can find information on how to create a requisition by viewing Page 7 of the guide below 'How to create a Requisition'

• IProcurement Guide (NHS Wales Access Only)

Receipting an order 

• Receipting an Order - IProc Video Guide (NHS Wales Access Only)