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Governance, Leadership and Accountability Standard

Governance, leadership and accountability

Effective governance, leadership and accountability in keeping with the size and complexity of the health service are essential for the sustainable delivery of safe, effective person-centred care.


The health service will need to consider the following criteria for meeting the standard:

  • Health services demonstrate effective leadership by setting direction, igniting passion, pace and drive, and developing people.
  • Strategy is set with a focus on outcomes, and choices based on evidence and people insight. The approach is through collaboration building on common purpose.
  • Health services innovate and improve delivery, plan resource and prioritise, develop clear roles, responsibilities and delivery models, and manage performance and value for money.
  • Health services foster a culture of learning and self-awareness, and personal and professional integrity.

Governance Leadership and Accountability Standard Supporting Guidance