Accessibility Statement Drop Down

NHS Wales Shared Services Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.  

Non-compliance with the accessibility regulations

Updated November 2022

1. Some menus and parts of some pages are marked up in a way that may make them confusing when accessed using Assistive Technologies.  This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A
2. Some text does not have enough contrast with its background. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) Level AA. 
3. Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A
4. Some parts of some pages are not fully usable with the keyboard. This fails WCAG 2.1 success criterion 2.1.1 Keyboard Level A
5. Some elements have an illogical focus order.  This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A

Disproportunate burden

Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018. 

For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible.  As documentation is renewed in the future, we will ensure digital accessibility is considered.

Currently, these sections are listed as below: (and subject to change).

• Board or committee papers
• Performance reports which may contain complex reporting/statistical data
• Policies and procedures produced since September 2018
• Publications linked from our Freedom of Information pages – including disclosure logs
• Publications which may have been professionally produced since September 2018 which would have to be fixed by a third party. 
   

Navigation and accessing information

• There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
• It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
• It’s not possible for users to change text size without some of the content overlapping.