Sarah Hughes

Sarah works for the Welsh Risk Pool within NHS Wales Shared Services as an Operations Manager and has been employed since September 2020.

Sarah enjoys her role as a member of the PROMPT Wales National Team where she helps organise training events and participates in the quality assurance of the training programme across Wales. Sarah is responsible for the processing of claims and redress cases received from NHS Wales organisations and prepares these ready for review by the Safety and Learning Advisor, the Learning Advisory Panel and the Welsh Risk Pool Committee. Sarah has taken on the role of Health & Wellbeing Champion for the Welsh Risk Pool team and enjoys organising team activities focused around Health & Wellbeing. Her Wednesday morning ‘Tea & talk’ is very popular whilst supporting team relationships during ‘Agile Working.’

Sarah’s first post within the NHS was as a New-born Hearing Screener, working both in the hospital and in community clinics. She developed a vast amount of skills from this role including the importance of communicating effectively and sensitively with the families. 

Prior to joining NWSSP, Sarah worked within Women’s Services in Betsi Cadwaladr University Health Board as a Training Administrator, organising Mandatory Training and PROMPT Training for midwives and obstetric staff. She developed a robust database to monitor training compliance and reported to the Senior Management Team. Sarah was secretariat for a number of meetings; organising agendas, taking notes and preparing and circulating minutes.

Sarah has completed a HNC in Business Studies and is currently working towards finishing her degree in the subject.

Sarah lives in North Wales with her partner and much adored dog Benji! Sarah is a fluent Welsh speaker and enjoys teaching her colleagues new Welsh phrases. In her spare time, she enjoys personal training sessions and running, and spending quality time with her friends and family.

Contact Details 

Email: Sarah.Hughes88@wales.nhs.uk