Our core service centres on the following key areas:
- Procurement ‘Business Intelligence’ reporting
- P2P Process improvements and developments
- Manage and maintain the Oracle NHS Wales e-Catalogue
- Deliver iProcurement (purchasing) training for NHS Wales
- Develop Oracle training for Procurement & Accounts Payable staff
- Provide iProcurement & Oracle technical support
- Provide Oracle Systems support, development and configuration
- Conduct Oracle User Audits
- Monitor & support Purchase Order and Invoice transmission
- Project support
- Ensure business continuity
This service is delivered by 3 distinct teams
- Systems Support & Configuration (including e-Catalogue Management)
- Service Improvement and Developments (inc. training and communication)
- Business Intelligence reporting & Analytics
Wrapped around all of these teams is a Quality policy and procedure ensuring a robust level of compliance.
Further information can be found here if you have access to a NHS Wales connection