DatixDown - Datix Cymru Access Issues
Notice: Sorry, it appears your organisational system is online and available to access via your normal process. Please go back to your organisations landing page where you will find your Datix Cymru reporting links. For any further system queries, please contact your Local System Lead Administrator for support.
About DatixDown
The DatixDown process provides a simple reporting function to enable continued electronic incident reporting across NHS Wales during periods that the Datix Cymru is unavailable.
The process is put into place by the Once for Wales Concerns Management System Central Team. It will only be deployed if the system is unavailable
The process replaces the Datix Cymru Incident Reporting Form, ensuring that incidents can be reported.
Access to the Datix Cymru system for reviewing and updating Incident records will not be available while the DatixDown process is in place.
When the form has been completed and submitted it will be sent to key corporate contacts within your health body to review.
Organisational reporting forms
The following links will direct you to the relevant forms to submit an incident report.
Please ensure you select the correct organisation.
Aneurin Bevan University Health Board
- Please fill out the following form: https://forms.office.com/e/ndyJfR0gnp
Betsi Cadwaladr University Health Board
- Please fill out the following form: https://forms.office.com/e/rybmXLHuP9
Cardiff and Vale University Health Board
- Please fill out the following form: https://forms.office.com/e/Xu9ZBShaM6
Cwm Taf University Health Board
- Please fill out the following form: https://forms.office.com/e/gpjL9L2wuY
Delivery Unit
- Please fill out the following form: https://forms.office.com/e/dHF2ivtUM7
Digital Healthcare Wales
- Please fill out the following form: https://forms.office.com/e/P9zgGfGWqk
Hywel Dda University Health Board
- Please fill out the following form: https://forms.office.com/e/5bKMc1yxPU
Powys Teaching Health Board
- Please fill out the following form: https://forms.office.com/e/wx3bfstJ8w
Public Health Wales
- Please fill out the following form: https://forms.office.com/e/EhXrBXuukx
Swansea Bay University Health Board
- Please fill out the following form: https://forms.office.com/e/96gRdiQbnE
Velindre University NHS Trust
- Please fill out the following form: https://forms.office.com/e/cWAG2hHJnB
Welsh Ambulance Services NHS Trust
- Please fill out the following form: https://forms.office.com/e/Pw4yMyf18n
Help with reporting an Incident
The Once for Wales Concerns Management Central Team are based in NHS Wales Shared Services Partnership (NWSSP) and host this website. If you have any queries regarding the reporting process or any technical issues, please contact:
this inbox is regularly monitored Monday to Friday 0900-1700
Supporting Documentation
Incident Grading framework
