Achieving successful implementation

Graph showing successful implementation

A number of workstreams have been established, to consider and implement Technical, Organisational and Functional capabilities of the new system, and to undertake work to maintain and enhance the existing DatixWeb systems currently in use within organisations. This will be enhanced with additional workstreams throughout the development, implementation and roll-out phases.

REF

Topic Detail managed
01 Claims Management To establish core Functional Workstreamity for claims and legal cases brought against a health body.
Definition of what information is managed through this Functional Workstream.
All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Claims
02 Community Health Council Case Management

To consider the Organisational Workstream workflow, fields and triggers required of a common case management system for CHC and the future public voice body. To work with the project team and RLDatix to determine whether the required Functional Workstreams is piloted in the Datix CloudIQ system or DatixWeb. To implement the new Functionality of the system.

03 Complaints Management

To establish core functionality for Complaints Management
Definition of what information is managed through this functionality
All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Complaints
Develop:

  • Common code-set for Complaints Categorisation
  • Process outcomes for Complaints Categorisation
  • Harm code-set for Complaints Categorisation
04 Corporate Risk Management

To establish core functionality for Corporate Risk Registers and Board Assurance Frameworks. To determine all-Wales terminology and all-Wales workflows for risk functionality

05 DoLS Referrals

To establish core functionality for recording and managing DoLS cases. Definition of cases which should be recorded in the system, fields requiring capture and workflow for standard cases and complex cases (inc Court of Protection)

06 Inquest Case Management

To establish core functionality for coronial inquires and inquest hearings involving the health body.
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Inquest Cases

07 Intelligent Monitering, Dashboards and Data Analysis

To determine the core system reports which are to be built into the core system functionality. Consider the training needs for query and report building.

08 Ivestigation Tools

Develop core investigation tools within the Datix CloudIQ system and produce associated training and reference materials.

09 Learning from Death and link to ME system

To establish core functionality for the Learning from Deaths process and establish the links between the Medical Examiner system.
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Mortality Review

10 Nurse Staffing Act compliance

To provide advice and guidance to the Programme Board in ensuring that the requirements of the nurse staffing act are identified, referenced and included in associated functionalities.

11 PALS Case Management

To establish core functionality for PALS interactions. Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for PALS

12 Redress Case Management

To establish core functionality for redress cases where cases may have arisen as a complaint, incident or another route.
Definition of what information is managed through this functionality – commencing the process where Part 6 of the PTR regulations are invoked. Establish All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Redress Cases.

13 Regulatory Body Referrals

To establish core functionality for cases which are referred to regulatory body
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Regulatory Body referrals

14 Safeguarding

To establish core functionality for Safeguarding case records
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Safeguarding cases
Consideration of potential functionality for automated notification to local authorities regarding cases

15 SI Reporting Portal

To establish core functionality for cases which are reported to Welsh Government
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for SI cases

16 WRP Reimbursement Portal To establish core functionality for the reimbursement process between health bodies and Welsh Risk Pool
Definition of what information is managed through this functionality, All-Wales Workflows, All-Wales Fields & All-Wales Triggers for WRP Reimbursement
17 Learning from Healthcare Incidents

To align learning, improvement and patient safety activities across NHS Wales and ensure the system is able to collate local and national themes and trends

18 NHS Wales Medical Examinar System Facilitate the introduction of a system to enable the transactional and quality functions of the ME team and link to the Learning from Deaths process in health bodies
ORG01 Content & Updates Governence

To establish a national group and an associated process to provide oversight and governance to ensure that content development and updates are programmed efficiently whilst ensuring all-Wales functionality is preserved and innovation and local development is supported and planned appropriately.

ORG02 Incident Reporting, Capture, Coding and Management

To commence planning the core functionality for Incidents Management and develop a definition of what information is managed through this functionality.

Establish All-Wales Workflows, All-Wales Fields & All-Wales Triggers for Incidents
Develop:

  • Common code-set for Incidents Categorisation
  • Process outcomes for Incidents Categorisation
  • Harm code-set for Incidents Categorisation
ORG03 Migration of data from existing Datix systems

To consider the possibilities and required processes to support migration of information between DatixWeb and Datix CloudIQ. To establish the work plan for essential live case migration during transition between DatixWeb and Datix CloudIQ systems.

ORG04 Training programme for Local System Leads To consider a training and development programme, with supporting materials – to provide a foundation of knowledge and support to existing and new colleagues within this role.
ORG05 Code of Connection - NHS Wales systmes & RLDatix

To ensure that appropriate arrangements are established to faciliatate access by RLDatix support and Technical Workstream staff to systems held on NHS Wales ICT Infrastructure

TEC01 Active Directionary / ADFS / Connection & Access to Cloud services

Developing detailed instructions and process of how Local System Leads, Local ICT and NWIS Client Services will support the operation of ADFS as the method of validating access to the Datix CloudIQ System.

TEC02 Datix RFI Functional Workstreamity continuity

To establish a process which continues the availability of the RFI functionality in DatixWeb systems where this is in use. To consider all-Wales Workflows, Fields and Triggers required to consider future development of this functionality in Datix Cloud IQ.

TEC03 Integration with PAS and ESR Developing detailed process mapping and assurance requirements for the integration with NHS Wales data such as PAS and ESR. Generate links with key RLDatix and NHS Wales colleagues to ensure that integration is managed and implemented fully.
To also consider other integration options for development in the future.
TEC04 Link with LARS Case Management Sysytem

To provide a platform between teams developing systems and ensure that datasets are aligned (identical where possible).